Shipping

    FREE SHIPPING

    Free shipping is available within the lower 48 states for orders totaling $199 or more. Simply select the free shipping option during checkout. This offer excludes shipments going to Alaska, Hawaii, Military Boxes, and items too large to ship via a standard carrier. These items are usually large freight or bulky items such as engine blocks, etc.

    TURNAROUND TIME

    Most orders containing items listed as “In Stock” will ship the same day if placed on a weekday before 12PM PST / 3PM EST. Orders requiring additional verification (security concerns, incorrect information, etc.) may need additional processing time. Items listed as “On Order” or “Out of Stock” typically ship by the estimated ship date listed on the product page. These estimated dates are not guaranteed and are subject to change periodically. Our customer service representatives monitor backorders daily to ensure your order ships as soon as possible.

    TRANSIT TIMES

    The delivery time of your package primarily depends on the shipping carrier and the service level selected.

    • Expedited shipping is guaranteed on 'In Stock' products only.
    • Shipping cutoff Times for Expedited and Regular shipments are 11AM PST / 2PM EST.
    • Drop Ships and Backordered items will ship out as soon as they become available. ​

    When selecting the shipping method for your package, please keep in mind that most carriers do not work on weekends or major holidays. When carriers quote shipping days, they refer to business days. Business days are defined as Monday through Friday, except for holidays observed by the selected parcel carrier.  For specific delivery estimates, you can usually find detailed information on the carrier’s website or you can also contact one of our customer service representatives for specific details. As a general rule, UPS transit times are as follows:

    UPS Next Day Air - Delivered within 1 Business Day

    UPS 2nd Day Air - Delivered within 2 Business Days

    UPS 3-Day Service - Delivered within 3 Business Days

    UPS Ground - Delivered within 3-5 Business Days

    *If you provide an apartment address as your ship to destination, this is at your own risk. RallySport Direct will not be liable for loss or theft. 

    APO / PO BOX SHIPMENTS

    Please Note- We do not ship to APO or PO Box Addresses at this time. We're hoping to have this available again in the future, please don't hesitate to reach out if you have any questions. 

    BILLING / SHIPPING ADDRESSES

    If you wish to have your item(s) shipped to an address other than your billing address, please be aware that your order may require additional verification and may be subject to processing delays. We recommend allowing extra time for order fulfillment when shipping to an alternate address. If you have any questions about your order verification please feel free to contact our sales department. 

    SHIPPING TO APARTMENTS/CONDOMINIUMS

    If you provide an apartment address as your ship to destination, this is at your own risk. RallySport Direct will not be liable for loss or theft.

    DAMAGED / LOST SHIPMENT

    If your shipment becomes damaged or lost in transit, please notify our customer service department immediately. Please include photos of the packaging as well as pictures of the damaged part(s). Do not discard any boxes or packaging materials that were included with the shipment. In order to fully process a damage claim, all original products and packaging materials must be provided. RallySport Direct is not liable for damage claims that are denied due to customer negligence.

    If you provide an apartment, multi-unit housing complex or townhome address as your ship to destination, this is at your own risk. RallySportDirect will not be liable for any package(s) not received. 

    All damaged or missing parts must be reported to RallySport Direct's customer service within 5 Business days of delivery.

    LTL TRUCK SHIPMENTS

    ONCE YOU'VE SIGNED AND ACCEPTED A TRUCK FREIGHT SHIPMENT, YOU ARE RELEASING THE FREIGHT COMPANY AND RALLYSPORT DIRECT OF ANY LIABILITY FOR DAMAGES NOT REPORTED ON THE DELIVERY RECEIPT. IT IS IMPORTANT TO INSPECT THE CONTENTS OF THE SHIPMENT EVEN IF THE OUTSIDE OF THE BOX(ES) SHOW NO VISIBLE SIGNS OF DAMAGE!

    When your LTL Truck Shipment leaves our Warehouse, you will receive an Email with pictures of your shipment and important deliver information. Attached to this email you will find images of your package(s). It is extremely important to check your freight for shortages or any signs of damage at the time of delivery (use the images to compare).

    • Once you’ve signed and accepted the shipment, you are releasing the freight company and RALLYSPORT DIRECT of any liability for damages not reported on the delivery receipt. Although most deliveries are made without incident, should you discover a problem please follow the guidelines listed below.
    • The freight company will contact you directly to schedule a delivery date.
      • Freight company has limited space. There is a 24-hour period once the freight arrives at the delivery service center and the freight company has given arrival notice to the consignee to call back in and get it scheduled. After that 24-hour period, storage may begin. Additional costs will be the customer’s responsibility.
      • Please note the agreed-upon date is an appointment so please make sure someone 18 years of age or older is there to sign and inspect. If they must reschedule or if the shipment is returned to the sender for any reason, they will charge for the delivery attempt. This additional charge will be the customer’s responsibility.
    • If there is damage do NOT refuse the shipment. Note the damage(s) on the paperwork and take pictures and email us.
      • If the driver doesn’t allow you to open it for inspection or can’t wait, please write on the Bill of Lading: SUBJECT TO INSPECTION and have the driver sign it. Reminder if you sign for the package you are releasing liability.
      • You can use this link to track your shipment - https://www.fedex.com/en-us/home.html

    DAMAGE TO OUTSIDE PACKAGING

    If the containers in your shipment show visible signs of damage, open them immediately to check the contents, and ask the driver to inspect the contents with you. Then, write a precise description of the damage on both your copy and the freight company’s copy of the delivery receipt.

    If the driver doesn’t allow you to open it for inspection or can’t wait, please write on the Bill of Lading: SUBJECT TO INSPECTION and have the driver sign it.

    DAMAGE TO PRODUCTS

    If you find that the product is damaged at the time of delivery you must write “Damaged” and a brief description of the damage on the delivery receipt. If the damage is not listed on the delivery receipt, you are releasing the freight company and RallySport Direct of any liability for damages not reported on the delivery receipt. Please ensure accurate documentation and take pictures. Then email us within 48 hours with photos of damage.

    Concealed damage must be communicated to within 48 hours of receipt.  

     

    CONDITIONS OF USE

    By visiting or purchasing from RallySport Direct, you agree to abide by our terms and conditions, including those set forth on this page. Any revisions to our Shipping Policies will be posted on this page and any other page we deem necessary to inform our users of any changes made. We reserve the right to modify our Shipping Policies at any time. Your continued use of the Site following any policy revisions constitutes your acceptance of and agreement with the changes made.

    RallySport Direct can assume no responsibility for use or application by the user. We have made every effort to ensure that the information on this website is correct. However, any typographical or printing errors, Prices or Specifications (subject to change) will be corrected without prior notice.